Shipping to end users

The following conditions apply:

Shipping conditions

The delivery will be made within Germany (Germany) and to the following countries: Germany, Belgium, Bulgaria, Denmark, Greece, Great Britain, Finland, France, Ireland, Lithuania, Estonia, Latvia, Luxembourg, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Croatia.

Shipping to German islands is excluded.

Shipping costs (including legal sales tax)


Domestic deliveries (Germany): 

We calculate the shipping costs according to the order value (gross value of goods):

Within Germany, we deliver free of shipping costs from an order value of EUR 25,-. If we deliver your order in several parts for technical reasons, we will of course only charge the shipping costs once.

ISLAND SURCHARGE GERMAN ISLANDS
For delivery to German islands we charge an island surcharge of 15,00 EUR with GLS. The island surcharge does not apply for DHL shipping.


From an order value of 25,00 € we deliver free of shipping costs.

For the shipment of bulky goods (freight forwarding) we charge as follows:
forwarding agency (e-bikes): free of charge

Bulky goods are marked as such in the article description.
Deliveries in foreign countries:

We calculate the shipping costs abroad as a lump sum as follows:

Belgium: 5,90 € (Standard delivery time 2 days)
Bulgaria: 49,00 € (Standard delivery time 3-4 days)
Denmark: 6,90 € (Standard delivery time 2 days)
Greece: 42,00 € (Standard delivery time 4-5 days)
Great Britain: 19,00 € (Standard delivery time 2-4 days)
Finland: 25,00 € (Standard delivery time 3-5 days)
France: 16,90 € (Standard delivery time 2-3 days)
Ireland: 39,00 € (Standard delivery time 3 days)
Italy: 13,90 € (Standard delivery time 2-3 days)
Lithuania, Estonia, Latvia: 15,00 € (Standard delivery time 3-5 days)
Luxembourg: 5,90 € (Standard delivery time 1 days)
Netherlands: 5,90 € (Standard delivery time 2 days)
Austria: 5,90 € (Standard delivery time 2 days)
Poland: 16,90 € (Standard delivery time 2 days)
Portugal: 25,00 € (Standard delivery time 3-4 days)
Romania: 31,90 € (Standard delivery time 3 days)
Sweden: 19,00 € (Standard delivery time 2-4 days)
Slovakia: 15,00 € (Standard delivery time 2 days)
Slovenia: 15,00 € (Standard delivery time 2 days)
Spain: 25,00 € (Standard delivery time 3 days)
Czech Republic: 15,00 € (Standard delivery time 2 days)
Hungary: 25,00 € (Standard delivery time 2 days)
Croatia: 79,00 € (Standard delivery time 3-5 days)

 


For the dispatch of bulky goods (freight forwarding) into foreign countries we charge as follows:

Belgium: 99,00 €
Bulgaria: 99,00 €
Denmark: 99,00 €
Greece: 99,00 €
Great Britain: 99,00 €
Finland: 99,00 €
France: 99,00 €
Ireland: 99,00 €
Italy: 99,00 €
Lithuania, Estonia, Latvia: 99,00 €
Luxembourg: 99,00 €
Netherlands: 99,00 €
Austria: 99,00 €
Poland: 99,00 €
Portugal: 99,00 €
Romania: 99,00 €
Sweden: 99,00 €
Slovakia: 99,00 €
Slovenia: 99,00 €
Spain: 99,00 €
Czech Republic: 99,00 €
Hungary: 99,00 €
Croatia: 99,00 €


Bulky goods are marked as such in the article description.


Delivery times

As far as in the respective offer no other period is indicated, the delivery of the commodity takes place in the inland (Germany) within 1 - 2 daysn, with foreign deliveries within 2 - 8 daysn after contract conclusion (with agreed upon pre-payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and holidays.
If you have ordered articles with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case the delivery time is determined by the article with the longest delivery time you have ordered.

For questions you will find our contact details in the imprint.


Shipping to dealers

The following conditions apply:

Shipping conditions

The delivery takes place in the inland (Germany).

Shipping to German islands is excluded.

Versandkosten (including legal value added tax)

Dispatch to dealers is exclusively by forwarding agency at the following costs:

ben-e-bike Twenty E-Power - 8,00 €
ben-e-bike Twentyfour E-Power - 8,00 €
ben-e-bike Twentyfour-Six E-Power - 8,00 €

ben-e-bike TwentySix E-Power - 30,00 €
ben-e-bike Twentyseven5 E-Power - 30,00 €
ben-e-bike Twentyfour-Six E-Power FS Fully - 30,00 €

Spare parts - 5,90 €

Deliveries to dealers in EU abroad:

We calculate the shipping costs to other EU countries as a lump sum as follows:

ben-e-bike Twenty E-Power - 16,00 €
ben-e-bike Twentyfour E-Power - 16,00 €
ben-e-bike Twentyfour-Six E-Power - 16,00 €

ben-e-bike TwentySix E-Power - 30,00 €
ben-e-bike Twentyseven5 E-Power - 30,00 €
ben-e-bike Twentyfour-Six E-Power FS Fully - 30,00 €

Spare parts - 8,00 €

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